FAQ

AndHealth provides whole-person specialty care for dermatology, rheumatology, and neurology, with comprehensive treatment programs for the following conditions: rheumatoid arthritis, psoriasis, psoriatic arthritis, and ankylosing spondylitis. We also operate specialty pharmacies to integrate comprehensive medication management into our patient care.

AndHealth treatment goes beyond symptom suppression to treat chronic conditions. In addition to traditional approaches, such as prescription medications, your AndHealth care team will complete thorough testing to determine and then treat the root causes of your conditions through lifestyle approaches.

As an AndHealth patient, you’ll receive:

• Thorough lab testing and a personalized treatment plan.
• Access to AndHealth providers, specialists, and health coaches to address the underlying causes of your conditions.
• Medically tailored meal delivery and supplements.
• Comprehensive medication management and affordability/access support for your medication.
• The convenience of virtual visits and real-time messaging, plus onsite care when needed.

The following are subject to your insurance copays:

• Provider visits
• Lab work
• X-rays
• Prescriptions/medications

Financial assistance is available for those who qualify.

The following are included in your treatment at no cost:

• Root cause treatment care plan
• Health coaches
• Meal plan
• Medically tailored meals (if applicable)
• Oura ring (if applicable)
• Supplements
• Access to your care team through the AndHealth app

AndHealth accepts many forms of commercial and private insurance, including Medicaid, Aetna, Anthem, Cigna, Humana, United Healthcare, Medical Mutual, Buckeye Health Plan, CareSource, Oscar, Ohio Health Choice, Ohio Healthy, MediGold, Devoted Health, HealthSmart, and Custom Design Benefits.

If you don’t see your insurance listed, please call 855-554-4438 to confirm.

Yes! You can use your HSA to cover copays for provider visits, prescriptions, and lab work, if needed.

Yes! You’ll have access to a provider, rheumatologist, dermatologist, internist, and a health coach.

AndHealth utilizes the skills of health coaches to collaborate with and support patients in making lifestyle changes recommended by their AndHealth provider. Health coaches become your accountability partner throughout your care.

The AndHealth program is flexible to fit your schedule! To be successful, your results are dependent on your active participation, but a big time commitment is not required. Patients typically start to see results within a few weeks in the program and can choose to utilize AndHealth benefits for as long as necessary.

You’ll have visits with your care team virtually, with the option to take your appointment from home or using technology at a health center near you. Labs and other testing will be done in-person at a facility near you.

Yes! We encourage you to continue seeing any provider that’s supporting you in your care. We’re also happy to collaborate with your existing care team on your new treatment plan.

If your provider determines that a prescription is appropriate for your care and your goals, they can write and manage it for you.

Our treatment protocol features both biologic medications and lifestyle support, designed to help you get well. Our providers will write your prescription and manage it as you progress through your treatment journey.

About 80% of the country lacks adequate access to healthcare. With the mission of bringing comprehensive specialty care to patients and communities who need it, we partner with Community Health Centers (CHCs) operating in these areas. These partnerships help us extend the reach of specialty care to patients struggling with access, while allowing CHCs to offer our services to their existing patients.

Symptoms of every health concern are due to unique personal factors, including lifestyle, physiological function, genetics, trauma and environment. Whole-person healthcare focuses on identifying the causes of symptoms and resolving them at the source. This approach treats an entire individual, allowing healthcare professionals to develop strategies for managing conditions effectively.